Customer Service

Sizing
One size fits most sizes 3-12

Curvy size fits most sizes 14-22

Kids size S/M fits most sizes 4-8

Kids size L/XL fits most sizes 8-16

 

Shipping
Most orders ship within 48 hours of payment, but could take up to 10 days, unless otherwise stated.

EFFECTIVE OCT 1:
Shipping–
$7.99 on orders under $39 | $5.99 on orders $40-$99

Free shipping on ALL order over $100

 

Returns
We hope that you love your product from Elizabeth Kelly. However, if the product you purchased from us is not what you expected, please contact us to request an RMA number.

You are eligible for an even exchange or store credit for all merchandise needing to be changed within 14 days of receiving the item. NO exchanges will be offered after the 14 day period! This includes items that are shipped defective. Try on those goodies right away to make sure they fit!

Once an RMA is issued, the product must be shipped within 5 days. You will only be responsible for return shipping.

Exchanges/Store Credits are processed within one week of receiving the product back.

If the tags are removed, we will NOT replace, refund, or exchange the item. There are NO exceptions to this. We can only accept items that are in new condition, unwashed, unworn and with tags still attached.

We are unable to return, refund, or exchange ANY items if tags are removed, the item has been worn, has any odor, or shows signs of pets.

 

Contact

Elizabeth Kelly
21820 W. 121st Ct.
Suite 301
Olathe, KS 66061

(913) 390-3229

contact@shopelizabethkelly.com