Customer Service

Sizing

Leggings —
One size fits most sizes 3-12
Curvy size fits most sizes 14-22
Kids size S/M fits most sizes 4-8
Kids size L/XL fits most sizes 8-16

Tops —
Please check out the “How It Fits” tab for sizing information

 

Shipping

Most orders ship within 48 hours of payment, but could take up to 10 days, unless otherwise stated.

Shipping–
$7.99 on orders under $39 | $5.99 on orders $40-$99

Free shipping on ALL order over $100

 

Returns

We hope that you love your product from Elizabeth Kelly. However, if the product you purchased from us is not what you expected, please contact us to request an RMA number.

You are eligible for an even exchange or store credit for merchandise needing to be exchanged within 14 days** of receiving the item. NO exchanges will be offered after the 14 day period! This includes items that are shipped defective. Try on those goodies right away to make sure they fit!

**Special Policy for ALL Graphic Tees: Graphic tees (including short sleeve, long sleeve, sweatshirts, etc) can ONLY be exchanged for the same product in a different size. (IE: a large Midnight Navy Long Sleeve tee may be exchanged for a Midnight Navy Long Sleeve tee in any size, with the same print)

Once an RMA is issued, the product must be shipped within 5 days. You will only be responsible for return shipping.

Exchanges/Store Credits are processed within one week of receiving the product back.

If the tags are removed, we will NOT replace, refund, or exchange the item. There are NO exceptions to this. We can only accept items that are in new condition, unwashed, unworn and with tags still attached.

We are unable to return, refund, or exchange ANY items if tags are removed, the item has been worn, has any odor, or shows signs of pets.

 

Contact

Elizabeth Kelly
PO Box 2238
Olathe, KS 66051

(913) 390-3229

contact@shopelizabethkelly.com